Effective Date: 11/23/2024
AquaLuxe Plumbing Fixtures
Website: https://aqualuxe.ca
At AquaLuxe Plumbing Fixtures, we are committed to ensuring a seamless shopping experience, including prompt and reliable shipping services. This policy outlines the terms and conditions related to shipping within Canada, adhering to Canadian consumer laws.
We proudly ship our products to customers across Canada. At this time, we do not offer international shipping.
Orders are processed within 1-3 business days after payment confirmation. Processing times may be extended during holidays or sales events.
Once your order is placed, you will receive an email confirmation with your order details.
When your order is shipped, you will receive a notification with tracking information.
We partner with reliable carriers to deliver your orders safely and on time. Shipping costs vary based on the following factors:
Exact shipping costs will be displayed during the checkout process.
Estimated delivery times depend on the shipping method chosen and your location:
Remote or rural areas may experience longer delivery times.
We offer free shipping for orders over a specified amount. The minimum order value for free shipping will be displayed during checkout.
Once your order has shipped, you will receive a tracking number via email. Use this number to monitor the delivery progress on the carrier’s website.
If your package is not delivered within the expected timeframe, please contact us at [email protected] or +1 647-325-9694. We will work with the carrier to resolve the issue promptly.
Inspect your order upon delivery. If items are damaged, notify us within 7 days by providing photos and details of the damage. We will arrange for a replacement or refund.
Certain items may have shipping restrictions due to size, weight, or regional regulations. If an item cannot be shipped to your location, this will be indicated during the checkout process.
For questions or concerns about shipping, contact our support team:
We are dedicated to ensuring your AquaLuxe shopping experience is smooth and enjoyable. Thank you for choosing AquaLuxe Plumbing Fixtures!