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Understand the guidelines for using AquaLuxe. Our Terms & Conditions outline your rights, responsibilities, and the policies governing transactions and interactions on our website.
Terms & Conditions
Effective Date: 11/23/2024
AquaLuxe Plumbing Fixtures
Website: https://aqualuxe.ca
Welcome to AquaLuxe Plumbing Fixtures. By accessing and using our website, you agree to comply with the following Terms & Conditions. These terms are governed by applicable Canadian laws, including the Consumer Protection Act and other regulations relevant to e-commerce and consumer rights. Please read this agreement carefully before using our website or services.
1. Acceptance of Terms
By accessing or using https://aqualuxe.ca, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these terms, you must not use our website or services.
2. Eligibility
To purchase from AquaLuxe, you must:
- Be at least 18 years old or have parental/guardian consent.
- Provide accurate and complete personal information during the checkout process.
- Agree to comply with all applicable laws and regulations.
3. Products and Pricing
a) Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not guarantee that all product descriptions, images, or other content are error-free, complete, or current.
b) Pricing
All prices are listed in Canadian dollars (CAD) and include applicable taxes where required by law. Prices are subject to change without prior notice. AquaLuxe reserves the right to correct pricing errors and cancel orders with incorrect pricing.
4. Orders and Payment
a) Order Acceptance
Placing an order on our website constitutes an offer to purchase. AquaLuxe reserves the right to accept or decline your order for any reason, including product availability or issues with payment.
b) Payment Methods
We accept secure payment methods, including major credit cards and other authorized payment systems. Payments are processed securely through third-party payment providers.
c) Order Confirmation
Once your order is confirmed, you will receive an email detailing the order summary. AquaLuxe reserves the right to cancel orders in case of unforeseen circumstances, such as stock unavailability.
5. Shipping and Delivery
We ship products across Canada.
a) Shipping Times
Estimated shipping times are provided at checkout and may vary depending on your location and chosen shipping method. AquaLuxe is not responsible for delays caused by carriers or unforeseen circumstances.
b) Delivery Address
Ensure the accuracy of your shipping address. AquaLuxe is not liable for lost or delayed shipments due to incorrect addresses provided by the customer.
6. Returns and Refunds
a) Return Policy
We accept returns within 30 days of purchase, provided the product is unused and in its original packaging. For detailed return instructions, please visit our Return Policy page.
b) Refunds
Refunds will be processed to the original payment method within 14 business days after receiving the returned item. Shipping fees are non-refundable unless the return is due to an error on our part.
7. User Conduct
By using our website, you agree not to:
- Violate any local, provincial, or federal laws.
- Post or transmit harmful, offensive, or defamatory content.
- Interfere with the website’s functionality, including uploading malicious software or disrupting services.
8. Intellectual Property
All content on https://aqualuxe.ca, including images, text, graphics, and trademarks, is the property of AquaLuxe or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.
9. Limitation of Liability
AquaLuxe is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount paid for the product in question.
10. Third-Party Links
Our website may contain links to third-party websites for additional resources. AquaLuxe is not responsible for the content or privacy practices of these websites and encourages users to review their terms before engaging with them.
11. Modifications to Terms
AquaLuxe reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised terms.
12. Governing Law
These Terms & Conditions are governed by the laws of Canada and the province of Ontario. Any disputes arising from these terms will be resolved in the courts of Ontario.
13. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us:
Phone: +1 647-325-9694
Email: [email protected]
By using https://aqualuxe.ca, you agree to these Terms & Conditions. Thank you for choosing AquaLuxe for your plumbing fixture needs!